Steven Baldwin Associates specializes in a wide range of client support services, including: management, organizational, and governmental review of airports, while also offering aviation executive recruitment and human resources support services. To help position our clients, we conduct reviews and analyses including: performance benchmarking; strategic planning; economic development; tenant negotiation; and owner representation and other services unique to managing and developing airports in a safe, efficient, and effective manner. We are nationally recognized airport management consultants.
Our commitment is to help you develop and evaluate strategies and techniques in reaching your management goals. Some of our areas of expertise are listed in detail below.
Today’s airports must operate at peak
performance in order to be competitive within the constraints of a highly regulated industry. SBA brings an airport operator’s perspective to each assignment offering the perspectives of seasoned airport professionals.
SBA team members have an unparalleled background in hands‐on airport management, including day‐to‐day operational responsibility, in addition to more than 90 years of combined experience consulting at more than 100 airports throughout North America.
Our management and organizational reviews and analyses help airports conform to industry standards and increase efficiencies in staffing resources, reporting lines, and overall operations.
SBA prepares both Strategic Management Plans as well as Strategic Business Plans for airports. Principals at SBA have served as Project Director or Principal-in-Charge in the development of many strategic business plans nationally. The scope of each plan is developed in consultation with the client and is developed to include the participation of key policy-makers and stakeholders.
Plans are then prepared in concert with the airport’s unique strengths and attributes while setting challenging, achievable, and measurable goals in several key areas of management, operations, and airport development .
Performance Benchmarking is a management tool that helps assess organizational performance as well competitiveness in the marketplace. It is important, however, that when a benchmarking process is undertaken, proper consideration be given to the selection of “comparable” airports as well as the industry metrics used for comparison purposes.
Benchmarking, organizational analysis, governance review and recommendations, and strategic planning are all services that complement each other and are provided by SBA. The fundamental objective is for the airport to be “Best in Class” in all areas of management and operations.
An airport’s potential to bolster regional economic development is vitally important to the community it serves. Developing new business and creating jobs helps bring demand for the movement of people and goods by air, further complementing airport activity and accompanying economic benefit.
The principals at Steven Baldwin Associates have a proven track record for developing economic development plans for airports. SBA specializes in engaging the full-suite of regional economic development expertise during plan development, identifying and prioritizing program initiatives in the regional context, and identifying the level and source of resources necessary for plan success.
Likewise, our revenue optimization studies take a comprehensive review of airport revenue sources and discovers ways to enhance performance and results. With financial experts on staff with more than 30 years of experience each, we have the depth to help your organization uncover all the options to enhance your non-aeronautical revenue and decrease operational costs.
As an integral part of a comprehensive revenue management program, SBA has a special skill set in analyzing current operations for revenue optimization, particularly regarding concessions programs and tenant leases. Our revenue optimization studies can result in increases of gross revenues from 3% to 20% of existing programs.
Airport administrators need to make significant decisions from time-to-time affecting the public
at-large. Given often limited time in formulating policies and addressing public problems, airport administrators must also enjoy a certain degree of discretion in planning, revising, and implementing public policy as decision-making occurs.
The principals at Steven Baldwin Associates are seasoned professionals adept in policy and public administration. Over the course of their careers, they have helped developed and implement policies both affecting the public as well as day-to-day management and operation of the airport.
In support of the needs of decision-makers, SBA can help examine program rational, goals, and objectives; develop salient facts; assess values; and quantify means and resources necessary for success, as well as project end results.
SBA employs the latest decision-making techniques in public administration, including benefit/cost and risk analysis, to help decision-makers understand the full magnitude of proposed policy decisions and the results they will achieve.
Not all airports are the same when it comes to optimizing their governance model in a manner that achieves the most desirable results. Issues of cost control, capital financing, reporting, and accountability must be balanced with the investment of resources necessary to address the region’s air transportation and economic development needs.
SBA can help you address governance issues, allowing you to operate your airport more efficiently and effectively, as you strive to achieve and balance your strategic goals and objectives.
Given our successful working relationships with dozens of airports throughout North America, as well as our superior knowledge of the aviation industry, our firm is in a unique position to provide Human Resource Services for your Airport. Our talented Human Resources consulting team will bring strategic solutions to help solve your most pressing HR challenges including: Organizational Assessment & Design, Performance Management, Compensation & Salary Studies, Succession Planning, Leadership & Staff Coaching, and Aviation Executive Recruitment. For more information about our HR services, please visit our Human Resources services page by clicking the button below.
Most often it is beneficial for an airport to engage outside assistance when reviewing rates and charges or when there are policy issues at hand. Using an expert who has experience with multiple airports helps to de-politicize the process and may assist airport management in implementing the necessary changes in the best interest of the airport.
SBA offers familiarity with the latest industry trends and standard rate methodologies, which is important to success, as well as expert data analysis backed by experience from developing rates and charges over a broad spectrum of airport clientele.
SBA assists airport operators with tenant lease and license negotiation support. We help ensure that our clients are well supplied with necessary airport comparable data, appraisal information, rates and charges data, activity forecast, and the pro-forma data necessary for sound decision-making.
We help develop a host of pro forma alternatives when capital improvement or new development is involved, including the assessment of primary and secondary economic impact, which allows for a fair and reasonable business arrangement to be made between the airport and the proposed tenant, consistent with financial and economic development goals of the airport.
SBA offers quick turnaround service on Independent Fee Estimates (IFEs), as well as providing ancillary services including RFP development, project scope review, consultant screening and selection support, fee negotiation, and owner’s representative services as the project is underway.
We maintain a large database of comparable project and fee information that helps to develop IFEs quickly and accurately. Once the proposed consultant’s scope and associated project information is received, we can typically prepare the IFE in accordance with FAA Advisory Circular 150/5100-14D within days, allowing you to maintain momentum towards meeting FAA requirements and securing your project grant.
SBA provides Owner’s Representative Services including:
SBA professionals are also available to provide on-site staff augmentation, as necessary.